Purpose of High Intensity Supports

The purpose of High Intensity Supports is to:

• Provide safe and effective support for participants with complex health needs.
• Assist participants to live as independently as possible in their preferred environment.
• Promote health, comfort, and overall wellbeing.
• Reduce the risk of complications and hospital admissions.
• Support participants to achieve their NDIS goals.
• Enhance quality of life while maintaining dignity, privacy, and choice.

What High Intensity Supports Include

Depending on the participant's NDIS plan, individual needs, and clinical requirements, High Intensity Supports may include:

• Complex bowel care.
• Enteral feeding and management (PEG feeding).
• Dysphagia (swallowing) support.
• Tracheostomy care.
• Urinary catheter care.
• Ventilator support.
• Subcutaneous injections where appropriate.
• Diabetes management and blood glucose monitoring.
• Epilepsy and seizure support.
• Medication assistance in accordance with the participant's support plan.
• Other high-intensity daily personal activities delivered by trained staff.

Benefits of High Intensity Supports

High Intensity Supports help participants to:

• Receive safe and consistent care in their home or community.
• Improve health outcomes and daily wellbeing.
• Maintain independence while managing complex support needs.
• Reduce the need for unnecessary hospital visits.
• Increase confidence in managing everyday life.
• Participate in family, social, educational, and community activities.
• Achieve greater stability and continuity of care.

Individualised Support

Every participant has unique health requirements and personal goals. Our services are tailored to each participant's individual support needs, clinical instructions, and preferences.

Our team works collaboratively with participants, families, carers, nurses, and allied health professionals to ensure supports are delivered safely, consistently, and in line with best practice.

Safety and Quality

Participant safety is our highest priority. High Intensity Supports are provided by staff who have completed the required training and competency assessments for the specific support they deliver. We follow individual support plans, risk management strategies, infection prevention and control procedures, and relevant NDIS Practice Standards to ensure safe, high-quality care.

Our Commitment

We are committed to delivering compassionate, person-centred High Intensity Supports that respect each participant's rights, choices, and individual goals. By providing skilled and reliable assistance, we help participants manage complex health needs with confidence while promoting independence, inclusion, and an improved quality of life.